Doing it since 1997
Founded in 1997 Tollon has evolved and succeeded by keeping up to date with, and embracing, the various trends and changing needs of our growing customer base.
Back in the day it was just hosting HTML websites, domain names and of course dial up internet. Today its about it’s EPOS, CMS and shopping cart systems, SQL databases, application hosting, load balancing, security, connectivity and much more.
At Tollon it is important for us to understand your needs and objectives and view ourselves as an extension to your business and help you leverage the very best from the services we provide for your business to prosper.
We are 100% committed to providing the best level of support and believe size is not important, big or small every customer is important.
To support you we operate a 24/7 support desk, 24/7 monitoring of our core and shared systems and importantly respond to any specific monitoring you have requested.
We are proactive and aim to provide you with sound practical advice whenever you need it.
We don’t have a stack them high sell them cheap ethos.
We look forward to getting to know you and your business so we can develop a long term beneficial relationship.
UK Based Support 24/7
We have a very ‘hands on’ approach to our technical support. You can contact the support team via your online account or, if you prefer, you can call them 24/7.
Should you call and the technician is unable to resolve your query they will ensure the issue is passed on to the relevant team.
In addition to our standard support we also provide a priority support option 24*7 which can be accessed via your online account, this automatically alerts senior technicians.
At Tollon we have an extensive technical skill set for Windows [Windows 2012 IIS 8] and Linux [Centos] [Apache] based solutions along with all the associated infrastructure.
We can provide both physical and virtual servers and popular Linux and Microsoft Windows operating systems.
Our virtual servers are provisioned on Citrix xen server acknowledged as the fastest and most secure virtualization software in the industry.
As a Microsoft SPLA and SmarterMail partner we can provide these vendors software solutions on a pay as you go monthly charge.
As standard we provide 1 GB POP accounts, Each account supports IMAP for use with all your devices along with a WebMail interface. So no matter where you are, or how you’re working at the time, our email service will keep you in contact, whenever you need it.
We use R1Soft as our backup agent.
As standard we back-up shared hosting and shared SQL database servers.
We can provide off-site replication of your Tollon dedicated servers.
Whilst in most cases services are hosted on high availability hardware only backup can provide protection against human error.
We can provide a range of connectivity solutions to include ADSL2+, FTTC, FTTP and EFM. Whatever your requirements please speak to the sales team for a competitive quote.
Through Tollon you can register your chosen domain names or transfer existing domains to us.
We provide full access to the management of the your domains from DNS to zone file configuration.
Not sure what domain name to register? Speak to our sales team they will be pleased to offer some practical advice.
When your domain names(s) are due for renewal you will receive notification of its renewal date along with a very simple process to complete that procedure.
We also offer a basic domain parking service so you can register domains for future use.
All at Tollon strive to provide our customers with the best support and technical advice 24/7.