If you need to email a large 'validated' number of email addresses, our Bulk Email solution helps you ensure successful delivery to the intended recipients.
The bulk email service is designed to handle
volume email delivery with limitation being set by the volume
you have purchased.
Email sent via the shared system is limited to 1200 per day with a maximum of 20 recipients at anyone time.
Sending from a dialup/broadband connection may result in being blacklisted or being rejected by many ISP's. Our servers are dedicated mail servers, and our IP addresses are registered as non-dynamic.
Even if our bulk mail server is listed on a blacklist due to another customer, we'll make sure your mail gets through.
The bulk mail server is 5 times faster than the shared system at accepting mail, and your mailing list will be processed and sent a great deal faster than before.
This ensures that, even if a remote server is down, the message will be retried at frequent intervals until the message is delivered, or more than 48 hours has passed.
Server is fully configured for reverse-dns queries.
Once setup, simply configure your mailing list software to send out using the information we send you over port 25, or 587 (port 587 can be used if your ISP blocks sending on port 25. AOL and Freeserve/Wanadoo are examples of ISPs that do). The username and password for this service will be the same as the nominated email address you have requested the bulk email service to be enabled on.
Sending messages to 'free' email services who receive a lot of spam,
such as Hotmail and Yahoo - or service providers with a reputation
system such as AOL - may cause you problems, if you don't structure your
messages in the correct way.
For some tips on avoiding your messages being labelled as spam, see the following links:
If you do find your messages to these providers are ending up in the 'junk' folders, then you may have to enquire as to why with the service providers themselves. It may be that their users have reported even legitimate mailings as spam, as many end-users do this erroneously.
Bulk email sent should only be sent to those who have opted to receive
it. The list of addresses used should be a genuine opt-in and not
opt-out (sometimes opt-out is called a soft opt-in).
Mail addresses purchased or obtained from third parties should never be used for marketing purposes as it is not possible to determine whether consent has been obtained; many lists are on sale and are often inaccurately described in this respect.
The sender address should be a genuine one, capable of receiving replies. These replies should be processed. In any large list, some will be "bounces" because addresses have become invalid; it is important that these are removed before subsequent email is sent. Use of invalid addresses at remote sites within bulk emailings is a common cause of blacklisting as this is used as a measure of whether email is likely to be solicited or not. Other replies are likely to include queries about the content or requests for removal from the list for future mailings. These must be dealt with. All marketing material must include simple instructions for opting out of further mailings.
I have been 'black-listed', what do I do?
We can provide you with assistance, but you will firstly need to investigate and determine why this has occurred. Once this information has been acquired, we will assist where we can.
How do I avoid my mail being labelled as spam?
Please see the following links for tips on avoiding your messages being labelled as spam:-
To order the Bulk Email Service. When viewing a domains details via your Online account select Email Admin then select Bulk Email Service.