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SERVER MANAGEMENT OPTIONS    
    

SERVER MANAGEMENT OPTIONS

We offer three levels of Server Management, giving you the ultimate choice in how your server is managed. If you are looking for a fully managed server leaving you to run your business, then Management Gold is the option for you.

Server Management - Bronze

  • Technical Support 24 x 7.
  • Managed Redundant Network and Perimeter Security.
  • Server Monitor - Is a live Ping Test. Alerts will be sent your nominated destination.
  • We are here to help and advise you free of charge on any technical issue you may have.
  • If you are unable to resolve any issues we would be happy to quote for any assistance required to help you resolve any issue.

Server Management - Silver

All the features of 'Bronze'  plus:

  • Critical Patching.
  • Service packs.
  • One additional server monitor. A copy of any alerts will be sent to your nominated email address. We take no action unless requested.
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Server Management - Gold
Let us take care of your server from £ 1.92 per day

This top-end service lets you get on with Business while we get on with managing your server.

All the features of 'Bronze' & 'Silver' plus:

  • Installation and support of the components as available on our shared hosting
  • Security Management, User Management and permissions.
  • System Monitoring, including uptime ping check, CPU usage, and disk space usage.
  • Web Monitoring.
  • Monitoring of events and server log files.
SQL Server management includes the following checks:
  • SQL Server Monitoring, including SQL Server service monitoring and SQL query monitoring.
  • SQL Logs are monitored
  • CPU and Memory usage is monitored with relation to SQL use..
  • SQL log files are checked for size and automatic truncation.
  • Jobs running under SQL agent are executing correctly.
  • Profiling SQL queries, when necessary, to determine query performance.
  • Setting up of SQL Maintenance tasks such as scheduled backup.

Gold Management Server Backup

We included a backup service depending on the server type.

Virtual Servers: We include Citrix Snapshot service. Should you choose to you can also order either our on-site R1Soft or off-site LiveVault backup services.

Physical Servers: We include R1Soft backup with 10Gb of vault space included. (R1Soft MySQL component is an additional charge).

Per Server Management Charges Monthly Annual Set Up
Bronze Management F.O.C F.O.C Free
Silver Management £ 30.00 £ 300.00 (£ 0.82 per day) Free
Gold Management
plus Per Website or SQL database added to your Gold managed server
£ 69.99

£ 0.99
£ 699.90 (£ 1.92 per day)

£ 9.99
Free
Additional Server / website monitoring £ 0.99 £ 9.99 Free

    
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