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Tollon Technical Support  Desk 24 x 7

Whilst our services are fantastic and provide great value for money the critical part is being able to support our customers no matter what help they may require in using our services or they just simply need some advice.

Whilst we do prefer customers to use our support system which allows us to direct your issues to the correct member of the team you can of course call the support desk anytime on 0844 745 6550.

Support Desk Statistics

  • 90% of support issues are responded to with in 60 minutes
  • 75% of issues are resolved with a single response
  • 25% of issues require additional information from the customer

Do we ever charge for support?

In most cases support and advice is free of charge however if our assistance is required i.e. the development of script, database optimisation, server configuration etc. then the support desk will advise you of any charges that may be applicable.